---
title: Further Information | Knowledge Base
description: Articles relating to troubleshooting, billing, shipping, and further technical information.
---

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1. [Knowledge Base](https://learn.movus.com.au/knowledge)
2. [Further Information](https://learn.movus.com.au/knowledge/further-information)

# Further Information

 Articles relating to troubleshooting, billing, shipping, and further technical information.

## Troubleshooting & FAQs

- [MOVUS Dictionary](https://learn.movus.com.au/knowledge/dictionary)
- [How to Contact Us](https://learn.movus.com.au/knowledge/contact)
- [Unable to Login to the MachineCloud Dashboard](https://learn.movus.com.au/knowledge/troubleshooting-accessing-the-machinecloud)
- [How to Change the Network Your Sensor is Connected to](https://learn.movus.com.au/knowledge/edit-network)
- [How to Download FitMachine Data](https://learn.movus.com.au/knowledge/downloading-fitmachine-data)
- [How to Troubleshoot Non-reporting FitMachines](https://learn.movus.com.au/knowledge/troubleshooting-non-reporting-fitmachines)

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## Technical Information

- [Understanding your FitMachine Reporting Interval](https://learn.movus.com.au/knowledge/understanding-when-the-fitmachine-sensor-reports)
- [Security FAQ](https://learn.movus.com.au/knowledge/security-faq)
- [What is Vibration?](https://learn.movus.com.au/knowledge/introduction-to-vibration)
- [Introduction to Vibration Analysis](https://learn.movus.com.au/knowledge/introduction-to-vibration-analysis)
- [Gateway Data Sheet](https://learn.movus.com.au/knowledge/gateway-data-sheet)
- [FitMachine v2 & v2.1 Data Sheet](https://learn.movus.com.au/knowledge/fitmachine-v2-v2.1-data-sheet)
- [FitMachine v3 Data Sheet](https://learn.movus.com.au/knowledge/fitmachine-v3-data-sheet)
- [FitMachine v3 EX Data Sheet](https://learn.movus.com.au/knowledge/fitmachine-v3-ex-data-sheet)
- [FitMachine v3 EX Instruction Manual](https://learn.movus.com.au/knowledge/fitmachine-v3-ex-instruction-manual)
- [MOVUS Integrations](https://learn.movus.com.au/knowledge/integrations)
- [SAR Safety Instructions](https://learn.movus.com.au/knowledge/sar-safety-instructions)

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## Billing

- [Billing FAQ](https://learn.movus.com.au/knowledge/billing-faq)
- [About the Billing Page](https://learn.movus.com.au/knowledge/about-the-billing-page)

## Shipping

- [FitMachine End of Life](https://learn.movus.com.au/knowledge/fitmachine-end-of-life)
- [Transporting MOVUS Hardware](https://learn.movus.com.au/knowledge/transporting-movus-hardware)

- [Getting Started](https://learn.movus.com.au/knowledge/getting-started#main-content)

    - [Onboarding FitMachines](https://learn.movus.com.au/knowledge/getting-started#onboarding-fitmachines)
    - [Setting Up Your Dashboard](https://learn.movus.com.au/knowledge/getting-started#setting-up-your-dashboard)
    - [Onboarding FitPower](https://learn.movus.com.au/knowledge/getting-started#onboarding-fitpower)
- [User Administration](https://learn.movus.com.au/knowledge/user-administration)
- [Features](https://learn.movus.com.au/knowledge/features#main-content)

    - [System Features](https://learn.movus.com.au/knowledge/features#system-features)
    - [FitMachine Features](https://learn.movus.com.au/knowledge/features#fitmachine-features)
    - [FitPower Features](https://learn.movus.com.au/knowledge/features#fitpower-features)
    - [FitMachine Diagnostic Tools](https://learn.movus.com.au/knowledge/features#fitmachine-diagnostic-tools)
- [Alarms](https://learn.movus.com.au/knowledge/alarms#main-content)

    - [Alarm Overview](https://learn.movus.com.au/knowledge/alarms#alarm-overview)
    - [FitMachine Alarms](https://learn.movus.com.au/knowledge/alarms#fitmachine-alarms)
- [FitMachine Maintenance](https://learn.movus.com.au/knowledge/fitmachine-maintenance)
- [Further Information](https://learn.movus.com.au/knowledge/further-information#main-content)

    - [Troubleshooting & FAQs](https://learn.movus.com.au/knowledge/further-information#troubleshooting-faqs)
    - [Technical Information](https://learn.movus.com.au/knowledge/further-information#technical-information)
    - [Billing](https://learn.movus.com.au/knowledge/further-information#billing)
    - [Shipping](https://learn.movus.com.au/knowledge/further-information#shipping)

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